Today we’d like to introduce you to Judy Lichtenberger.
Hi Judy, thanks for joining us today. We’d love for you to start by introducing yourself.
I started my career with Travelers Insurance in 1999 as a Property and Casualty Adjuster for Personal Lines. This role provided the opportunity to work front line as a catastrophe adjuster to helping people put their lives back together. In 2011 I decided to switch sides and obtained a General Lines agent license. I have been an Agency producer for several independent insurance agencies in Houston. With my experience on the company side and agency side, I come to my current position with knowledge and ideas that can help to establish relationships with carriers and build lifelong relationships within my community of experts. I keep my Adjuster’s license, General Lines Agent license, and a Life Insurance license active.
In 2018, I made a decision to own my own company. Since I worked for a local insurance company owned by the Tabarra brothers I thought about the skills I already had. Kal Tabarra, the President of the American Association of Notaries where I also worked is one of my many mentors. My job was to assist the general public with obtaining a Texas Notary commissions for new and renewing commissioned notaries. And I had already obtained my Texas Notary commission while working for the AAN side of the business.
So, I decided to become a Loan Signing Agent. I am the owner of Eagle Eye Signings & Mobile Notary, LLC a Nationwide Signing Service. As a loan signing agent who is commissioned, bonded and Insured I wanted to bring the passion I have for serving our community to my entire team. For lenders, Notary Signing Agents are the critical final link to complete the loan. A Notary Signing Agent is hired as an independent contractor to ensure that real estate loan documents are executed by the borrower, notarized and returned for processing on time. Completing this critical part of the loan process enables the loan to be funded.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
No, it has not been a smooth road but there never is an easy way to obtain big goals. You have to break them down into bite size nuggets and enjoy the wins along the way. Take small action steps daily to your end goal. And I am still doing this.
Own up to your passions and then step out in faith and grab a hold of each one with both hands. My struggles along the way have been the self talk in my own head. Fears are simply growth opportunities and you must keep your eye on the goal of what you envision for your company. I had no certainty that Eagle Eye Signings & Mobile Notary would survive COVID. So I learned to cancel out any negative thoughts and tune into what I feel most passionate about. This will keep you engaged, energetic, and focused on running your business with integrity and best practices. And don’t be afraid to changing your business model altogether. Shifting, learning, growing, and road stops are a part of being a business owner. I am enjoying this adventure!
Can you tell our readers more about what you do and what you think sets you apart from others?
I am most proud of the network of professionals I have built around my business.
Surround yourself with as many successful mentors as possible. Leverage for yourself what others have already learned. I will always be a student at heart because I love learning. Become a good listener and be ready to make a quick decision and start pivoting that change slowly.
Many might ask, “Who is your mentor?” I can’t think of just one person because I have been mentored by different people at many different stages of my business.
I’ll mention three that have changed my life in business for the better. Bill Soroka of the Sign and Thrive Notary courses, Mark Wills of the Loan Signing System, and Kal Tabarra of the American Association of Notaries. All different styles but they all have one thing in common and that is the willingness to share their knowledge with others.
What sets our team apart from others is that we are focused on the “customer experience.” Our clients are the title offices and the law office but at the end of the transaction, it will be how the customer felt when you were interacting with them at the table. This is why its so important to know what you doing, know your products, language, and state laws.
The Loan Signing Agents I will be looking for to join my team will have to have the credentials that I have obtained and of course have many LSA (Loan Signing Agent) courses under their belt. They will have to abide by the Best Practices and Terms of Service within our industry. And dress in business casual attire as you represent my company.
The Notaries of Eagle Eye Signings & Mobile Notary, LLC are nationally background screened, bonded and insured providing peace of mind for the client.
Is there something surprising that you feel even people who know you might not know about?
Our logo was created by Derek Running Bear of Oyate Graffix. The Eagle is a sacred bird among the Native Americans and signifies courage, wisdom, and strength, And the pen in the bird’s claws represent the good customer service we will be providing to our clients. The Stars and Feather represent prayers send up in a good way for protection of the business itself.
I feel this is a canvass where the roots of our inner artist grow. Proud to be Scottish, Irish, Choctaw, as well as Indigenous of Mexico. The blood of my Ancestors is thick ~ for we are all connected. Let the rivers, oceans and streams connect us all as the blood that runs through our veins.
- Email: firstname.lastname@example.org
- Website: https://eagleeyesigningsllc.com/
- Facebook: https://www.facebook.com/loansigningconcierge
American Association of Notaries
Eagle Eye Signings & Mobile Notary