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Meet Christal Mercier of Hair by Christal in Missouri City

Today we’d like to introduce you to Christal Mercier.

Christal, owner of Hair by Christal and founder of Hair Dreams by Christal, Inc., is no stranger to innovation and hard work. Born in Houston’s historic Third Ward into a family of 12 siblings, Christal quickly learned to stand out from a crowd and establish a sense of individuality.

By the age of 12, she had already developed an entrepreneurial spirit by earning extra money styling hair for others, not knowing that her talent would lead to a life-long career. In addition to styling hair, Christal continued to nurture other talents throughout her childhood, such as playing the saxophone while in the world-renowned Kashmere High School jazz band and becoming a decorated martial artist with 2nd degree Brown belt. While developing these talents, Christal’s natural knack for working with her hands and nurturing others’ self-esteem took a backseat to her extracurricular activities.

Upon graduating from high school, Christal began working odd jobs in the medical and manufacturing industries until she landed a position with the United States Postal Service. Although Christal intended to remain in this position until retirement, her passion for styling hair and desire to help women look and feel their best began to drive her in a new career direction. For several years, she continued to work for the United States Postal Service while building her own business, which would eventually become Hair by Christal.

In 1990, Christal opened the doors of Hair by Christal in Missouri City, Texas and her natural talents, business savvy and hearts’ desires seamlessly flourished into a thriving business. Today, Hair by Christal is an iconic salon known for its innovative braiding, weaving, extensions and hair replacement systems with a client range spanning across the Unites States, including some of Hollywood’s most recognizable faces.

After achieving unimaginable levels of success with her business, Christal was inspired to seek specialized training in hair replacement systems when one of her sisters began losing her hair due to chemical negligence, and later chemotherapy treatments. Before her sister passed away, Christal promised her she would find a way to share her gift of the illusion of hair restoration with men, women and children who suffer from hair loss and baldness. In 2008, Christal founded Hair Dreams by Christal, Inc., a non-profit organization that provides services free of charge to a diverse range of individuals suffering from hair loss. Through her organization she strives to make people’s hair dreams come true by enhancing their outward appearance, thus renewing their self-esteem.

She also is very active in supporting other community organizations and individuals who share her vision for helping others feel good about themselves. According to Christal, the opportunity to play a role in helping someone discover inner and outer beauty is the true essence of a stylist’s work, and through her work, Christal has set out to change lives one style at a time.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
No, it has not been a smooth road. I’ve had to believe in myself when no one else would. Walking away from a steady long-term career with the USPS for something unpredictable was very scary. I walked away from a steady weekly paycheck and all of the benefits to uncertainty. I saved for six years but with three children and a husband, some of the monies had to be used to help with the household as husbands and wives work together. I had good credit and got a loan but nothing prepared me for everything else that came along with opening a business. Mortgage, insurance, property taxes, maintenance, security cameras so my clients and I would feel safe. Lack of sufficient capital, attracting clients and quality stylist in the beginning was very hard, but I’m a tither. As usual the Lord provides. I have been in business for over 30 years and at the same location for 28 years. To God be the Glory.

Alright – so let’s talk business. Tell us about Hair by Christal – what should we know?
Hair by Christal has been in business for over 30 years, providing total hair care and one of a kind quality customer service. From braids to weaves, hair replacements or anything in between, we offer a wide variety of styles to fit any occasion. We are best known for exceptional hair growth and specialize in giving new life, to damaged hair. Hair by Christal truly believes, extensions should be optional, not mandatory. Our undeniable passion to not be led by monetary gain, but to educate and influence our surrounding communities, sets us apart from the rest.

Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
My primary inspiration was my mother, Claudina Jones, also known as “Dear.” She truly cultivated my interest in hair, as she, a mother to 6 girls, was not well-versed in styling hair. At the age of six, I started combing my hair as well as others. Over the years, my mother, sisters, nieces and friends served as my guinea pigs. Without their support, prayers and encouragement, I would never have reached my full potential.

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