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Meet Sunaina Mathew of Suburban Mutt in Cinco Ranch

Today we’d like to introduce you to Sunaina Mathew.

Thanks for sharing your story with us Sunaina. So, let’s start at the beginning and we can move on from there.
Dogs have always been part of our family. I grew up with all kinds of dog breeds- pure bred and mutts. A few years ago when our Labrador retriever, Robbie started having skin issues, I started looking into different dog foods on the market and comparing ingredient labels. Robbie was on a popular dry kibble brand that the breeder had suggested. It was not the best, to say the least. Quite frankly, it was the worst as I later found out. It was an eye opener as a dog lover and pet owner. All pet foods are not the same! Fancy dog food bags showing carrots, peas and fresh meat can be misleading, in my opinion.

So in my quest for a better dog food for Robbie, I found many small and medium, family owned US pet food manufacturers, dedicated to making high quality pet food. These manufacturers stand behind their brand and are committed to pets and pet owners. Foods that have no by products or ‘meat’ as ingredient! Foods that are made from human grade ingredients and sourced in the US.

I started Suburban Mutt to be a small part of this family of dedicated people who go the extra mile for man’s best friend. It’s about being part of a commitment that responsible pet owners and dog food manufacturers feel towards pets. As a local business, we are dedicated to sharing our knowledge of wholesome dog food and better pet products with every pet owner that walks into our business. We are a neighborhood store that works hard to be a resource for pet owners in any and every way we can to better the lives of our pets. We want to help pet owners make healthy choices for their pets. We just enjoy what we do and I think our clients can see that.

Has it been a smooth road?
We are fortunate as a small business to have the patronage of so many pet owners from the neighborhood right from when we started our business. Our dog grooming services are quite popular and has grown mostly via client referrals. We appreciate the support that we get as a neighborhood store. All are employees live right here in Katy.

We’d love to hear more about your business.
We are a dog grooming and premium dog & cat supply store. Our salon uses high quality, US made grooming products. Our groomers have over 10 plus years of experience and are very detailed with custom or breed specific haircuts of any kind. We do not have a back room for grooming. Dog bathing, drying and haircuts are all done in the salon, visible from retail area.

We individually hand blow dry each dog. No cage dryers are used. Our goal is to groom dogs in the least stressful environment. Pets are not kept in kennels all day. We appreciate the fact that our customers pick up their dogs as soon as they are ready.

Our retail products are mostly US made. All our dog & cat food, treats and chews are US sourced and manufactured. Customer service is very important to us. Our clients get our full undivided attention every time they shop with us. We share dog stories and laughs with them. They know we listen because we love what we do. Every member of our team is dedicated to treating the pets with the utmost love and care. I think our grooming dogs know that. Ask any pet owner, most of our doggie clients walk happily into the salon to be groomed. We are proud of what we do every day. I am proud to work with a team of people who enjoy being with dogs. I think our interaction with clients and quality of service sets us apart from the rest.

Is our city a good place to do what you do?
Absolutely! Responsible pet owners appreciate small businesses like ours that focus on quality and great customer service. Make it about people and their pets, not just about earning a fast buck as a business. Love what you do.

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Getting in touch: VoyageHouston is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

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