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Exploring Life & Business with Pamela Killian, Rachel Jarrell of The Facial Refinery

Today we’d like to introduce you to Pamela Killian, Rachel Jarrell

Hi Pamela Killian, Rachel Jarrell, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Rachel and I both came from humble beginnings. Growing up, we had loving families, but didn’t have much else. Accordingly, we share a unique bond that surpasses friendship; it’s deeply rooted in similar life experiences. Our childhoods taught us the value of hard work and ignited the desire for more opportunity. Our paths crossed as dedicated nurses at a plastic surgery practice. We spent almost a decade working together, but progressively realized that we needed an environment the better aligned with our vision and values. Thus, The Facial Refinery came to fruition. While its inception was no easy feat, we couldn’t be happier with how far we’ve come and where we’re headed.

We all face challenges, but looking back would you describe it as a relatively smooth road?
Transitioning from our previous roles to starting our own practice came with challenges we couldn’t have anticipated. Initially, the hardest part was making the emotional decision to leave a long-term environment. While it was a valuable experience, we knew it was time to purse an opportunity where we could fully embrace our potential and continue growing. Soon after, the real work began. Rachel and I spent countless sleepless nights working around the clock, piecing together detailed business plans, researching compliance, and navigating the overwhelming complexities of starting from scratch. It was exhausting and time-consuming, as it felt we transitioned from experts in our field to novices in uncharted territory. Nonetheless, every obstacle taught us something invaluable. Through long hours and tough decisions, we gained insights and grew in ways we never expected, strengthening our determination to build something meaningful.

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
The Facial Refinery offers a fresh perspective in facial aesthetics. We prioritize ethical practices and elite patient care to deliver personalized, natural, and high-quality results. Our foundation is built on integrity and compassion, ensuring that every patient has a unique experience that never feels rushed or pressured.
With over 19 years of combined experience in aesthetics and plastic surgery, we ensure that every treatment is warranted, effective, and meaningful. We are highly respected in the aesthetic community, consistently recognized for our expertise and commitment to exceptional patient care.
We provide a wide range of non-surgical aesthetic treatments, including Botox, dermal fillers, biostimulators, and advanced skin treatments like lasers, microneedling, chemical peels, and medical-grade skincare
Our aesthetic center features a sleek, organic vibe that feels luxurious yet approachable. The ambiance reflects our dedication to providing a safe space to unwind and refresh, both physically and emotionally. Our goal is to make a positive impact that surpasses the physical, fostering an improved sense of confidence and overall well-being.
We consistently receive overwhelmingly positive feedback, which we humbly accept as a reflection of our philosophy.

What quality or characteristic do you feel is most important to your success?
The success of our practice is deeply rooted in the strength of our partnership. Over the years, we’ve built a solid foundation that allows us to support one another, share responsibilities, and grow both professionally and personally. An unwavering passion for our specialty and a deep commitment to building lasting patient relationships are also key to our success. Delivering natural-looking results that our patients love is essential to what we do. By continually investing in high-quality education and advanced training, we stay at the forefront of our field.

Contact Info:

Image Credits
Jade Elizabeth Portraits
www.jadelight.com

Sara Eudy, makeup artist

Leslie Rivas, Fashion Stylist
www.leslierivas.com

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