Today we’d like to introduce you to Blaire Hoffman
Hi Blaire, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Haugen Consulting was founded to bridge the gap between technical expertise and practical application in the maritime industry. Recognizing the need for specialized support in demurrage, claims, and commercial operations, the firm was established to provide consulting and training solutions that help companies optimize efficiency and reduce costs.
What began as a focused demurrage consulting service has evolved into a leading provider of industry education and operational support. Our training programs simplify complex maritime concepts, equipping professionals with the knowledge and tools to navigate commercial challenges effectively.
Today, Haugen Consulting serves a diverse client base, offering expert guidance, corporate training, and online courses tailored to the needs of the industry. Our commitment to delivering practical, high-value solutions continues to drive our growth and impact.
We all face challenges, but looking back would you describe it as a relatively smooth road?
Like any business, our journey has had its challenges, but none as significant as the loss of our founder, Kathy Haugen. Her passing in a tragic car accident was a profound loss, both personally and professionally. Kathy’s vision and leadership were the foundation of Haugen Consulting, and navigating the company’s future without her was an immense challenge. Brendan had to step into the CEO role unexpectedly, balancing the weight of that loss while ensuring the company remained strong and stable.
We also faced a major test in 2020 when the COVID-19 pandemic disrupted industries worldwide. Like many businesses, we feared we might have to shut our doors. Instead, we made the decision to transition to a fully remote model, a shift that not only preserved our business but ultimately strengthened it. Productivity increased, team morale improved, and we found new ways to collaborate and serve our clients more effectively.
While the road has not been easy, these challenges have shaped us into a stronger, more resilient company. Through loss, uncertainty, and change, we have remained committed to delivering industry-leading expertise and support, honoring Kathy’s legacy while continuing to evolve and grow.
Alright, so let’s switch gears a bit and talk business. What should we know?
Haugen Consulting is a leading provider of demurrage consulting, commercial operations support, and maritime training. We specialize in helping companies navigate the complexities of demurrage, claims, and commercial risk, offering expert guidance to optimize operations and reduce financial exposure. Our training programs are designed to simplify complex industry concepts and equip professionals with the knowledge and skills they need to succeed.
What sets us apart is our deep industry expertise, practical approach, and commitment to delivering real results. Unlike traditional consulting firms, we don’t just offer theoretical solutions—we provide hands-on, actionable strategies that drive efficiency and profitability for our clients. Our training programs are built by industry professionals with real-world experience, ensuring they are relevant, practical, and immediately applicable.
Brand-wise, we are most proud of our reputation for excellence and trust. We have built strong relationships with our clients by consistently delivering high-value services that make a measurable impact on their operations. Our expansion into online education has allowed us to reach a broader audience, providing high-quality training to professionals around the world.
For those looking to strengthen their understanding of demurrage, streamline their commercial operations, or enhance their team’s capabilities, Haugen Consulting offers tailored solutions designed to meet their needs. Whether through expert consulting, in-depth training, or our growing library of online courses, we remain committed to empowering industry professionals with the knowledge and tools they need to succeed.
What would you say have been one of the most important lessons you’ve learned?
The most important lesson we’ve learned is that resilience and adaptability are the keys to long-term success. In business, challenges are inevitable—whether it’s navigating the unexpected loss of our founder, adapting to a global crisis like COVID-19, or stepping into new leadership roles. Each challenge has reinforced the importance of staying flexible, making informed decisions, and finding opportunities for growth even in the most difficult circumstances.
We also learned that embracing change can lead to unexpected advantages. When the pandemic forced us to shift to remote work, we initially feared it would disrupt operations. Instead, we saw an increase in productivity, improved team morale, and a more efficient way of doing business. Similarly, stepping into new leadership roles after Kathy’s passing was not something we planned, but it allowed us to grow as a company and carry forward her legacy in a way that honors the foundation she built.
Ultimately, success isn’t about avoiding challenges—it’s about how you respond to them. Staying focused on our mission, remaining adaptable, and building strong relationships with our team and clients have been the driving forces behind Haugen Consulting’s continued growth.
Pricing:
- Introduction to Tanker Operations $1,150
- Introduction to Demurrage $2,350
- Advanced Demurrage $2,350
Contact Info:
- Website: https://www.haugenconsulting.com
- Instagram: @haugen.consulting
- LinkedIn: https://www.linkedin.com/company/haugen-consulting-llc
