Today we’d like to introduce you to Jessica Dolin.
Hi Jessica, so excited to have you with us today. What can you tell us about your story?
My path to mediation has been quietly forming for most of my life. I was first trained as a peer mediator in elementary school, learning early on how powerful it can be when people feel heard, respected, and supported in finding their own solutions. At the time, I didn’t know mediation could be a career, but those principles stayed with me and continued to shape how I showed up in every role that followed.
Professionally, I built a cross-disciplinary background in Human Resource Management and Business Administration and spent years working in Corporate America, often navigating conflict, organizational dynamics, and difficult conversations. I was consistently drawn to the human side of systems. How power, communication, and unspoken tension influence outcomes. Outside of work, my experiences as a parent, caregiver, and entrepreneur further deepened my understanding of how conflict impacts families and relationships when people don’t feel safe to speak honestly.
Everything came into focus when I learned I could pursue mediation as a profession without becoming an attorney. It immediately clicked that my education, career experience, and lifelong exposure to mediation were all leading to this work. I founded Pathway Solutions: Mediation & Notary to provide mediation services that are structured, trauma-aware, and deeply human; focused on helping people move forward without feeling silenced or erased in the process.
Today, I serve clients across Texas through online mediation, allowing individuals, families, and organizations throughout the state, and beyond, to access support. My practice focuses on family mediation, workplace and organizational conflict, and pre-litigation matters. At its core, my work is about creating a stable, neutral space where people can speak freely, protect their dignity, and find a path forward that actually holds.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It definitely hasn’t been a completely smooth road. Mediation asks people to slow down, listen, and take responsibility—often in moments when they would rather avoid discomfort or default to authority. That isn’t always easy to sell or explain, especially in cultures that prioritize speed, hierarchy, or “winning” over understanding.
On a personal level, this work requires a lot of self-regulation and clarity. Holding space for conflict, especially when people feel unheard, defensive, or afraid, demands constant reflection and discipline. Another challenge has been the relative lack of diversity within the field itself. Hispanic or Latino professionals makeup only a small fraction of practitioners (around 7.7–7.9%) in recent workforce data, even though Hispanic/Latino communities are a growing demographic nationwide.
That said, each challenge has reinforced why this work matters. The struggles have shaped how I practice today. Intentionally, ethically, and with a focus on creating resolution that people can actually live with.
Alright, so let’s switch gears a bit and talk business. What should we know?
At Pathway Solutions: Mediation & Notary, we help individuals, families, and organizations in Texas and across the US, find resolution without losing their voice. We specialize in family mediation, workplace and organizational conflict, and pre-litigation matters, offering both in-person and online sessions so distance is never a barrier.
What sets us apart is our human-centered, trauma-aware approach. Neutrality doesn’t mean detachment. It means creating a safe, structured space where everyone can be heard and solutions actually hold. Many mediators focus on rules or quick resolutions, but we focus on structure that serves people, not control.
Our work is guided by three core principles: Voice. Dignity. Path Forward. Every session, consultation, and partnership reflects this commitment. We help clients move forward without erasing their experiences, empowering them to find clarity, accountability, and practical agreements that last.
Whether it’s a family disagreement, workplace tension, or pre-litigation preparation, Pathway Solutions: Mediation & Notary provides mediation that is clear, practical, and deeply human. Helping Texans resolve conflict in a way that protects relationships and fosters real solutions.
What sort of changes are you expecting over the next 5-10 years?
In the next 5–10 years, mediation will become more accessible and flexible, with online services allowing Texans, and clients beyond, to resolve conflicts without geographic barriers. There’s also a growing demand for trauma-informed, human-centered practices that prioritize safety, dignity, and clarity.
I expect the field to become more diverse, reflecting the communities it serves, and for mediation to be seen not as a last resort, but as a practical tool for sustainable, respectful resolution. The focus will increasingly shift from just “ending conflict” to creating outcomes that truly hold and honor everyone involved.
Pricing:
- Suitability Call – Free
- Conflict Clarity Session – $175
- First Session Special New Clients (Family Mediation) – $149/hr (Voyage Readers Only)
Contact Info:
- Website: https://pathwaysolutionsmn.com/mediation-services
- Instagram: https://www.instagram.com/psmediationnotary/
- Facebook: https://www.facebook.com/people/Pathway-Solutions-Mediation-Notary/61583983227093/
- LinkedIn: https://www.linkedin.com/company/pathway-solutions-mediation-notary
- Youtube: https://youtube.com/@PSMediationNotary
- Other: https://tiktok.com/@psmediationnotary
