Today we’d like to introduce you to Christopher Estrada.
Alright, so thank you so much for sharing your story and insight with our readers. To kick things off, can you tell us a bit about how you got started?
Well, it all started when the pandemic hit the Texas state, I was working a full-time job at an oil and gas company called BPS supply group, and when the pandemic hit, it only took four months for our hours to start decreasing dramatically from 40-60 hours a week to 20-25 and then once there was completely no more work for us since the oil rigs came to a stop we were let go / Laid off with a severance package after I was laid off I was in shock and just lost. I had a family to feed bills to pay and no source of income and I tried to look for a job for about a month and had no luck anywhere – so I made a decision, I took a chunk of my savings and took a huge risk by starting my own mobile detailing company, it was something I’ve always talked about doing but just could never find the right time or never had the courage to do, I’ve always had a passion for detailing cars its always been a dream of mine to detail high-end luxury cars such as Rolls Royce, Lamborghini or Ferraris so when I got my back pushed against the wall it all made since to me on what I needed to do!
By taking this risk, I knew there could be a horrible loss, but I also knew if I worked day and night no breaks, this could be the greatest thing I’ve done in my life and I took the right bet! I believed in myself and knew if I failed, then I would just get back up and try again and keep trying until I got it right! I had a family to keep me motivated and focused so there was no time to think about what could go wrong, only what could go right! and It has been one of the best decisions I’ve made in my life and I couldn’t be happier with our success! We went from one to three cars a week or two to three to five cars a day and sometimes being fully booked for weeks to come! We have a whole list of loyal clients who have been with us since day one and every day we get more and more new faces, but it didn’t happen overnight, it took months of planning, getting our business licenses and buying supplies and creating our website plus social media pages than once we opened on August 15th of 2020 me and my wife went out to every major parking lot of retail stores handing out flyers, business cards and online marketing as well and we did that for months, sometimes I was even working 22 hours a day to get things off the ground!
Literally no exaggeration there were days where I woke up at 5 am and didn’t go to sleep till the next day at 3 am but in the end, it was so worth it! We have met some really interesting awesome wholesome clients who are just great people to do business with! We always stay up to date with the current events and are always doing holiday and non-holiday promotions to attract more business; details, in general, can be very costly, so my goal was to create a detail company that gives you a full VIP Experience with a one of a kind detail for a very affordable price! And we have done so! We are always told that we should raise our prices for the amount of quality work we give but it’s not about just the money for us, it’s about seeing the customers reaction and making sure they come back ready to trust us again and again without having to worry about breaking the bank! The best part about it all is the reactions; seeing the clients face light up and fall back in love with their machine best friend makes us feel like we’ve done something really great for them! It makes us feel like we’ve changed their whole outlook on the old version that they remember of their vehicle.
Our top priority is respect, no judgement and always reasonable, we never try to push unwanted services or packages that the customer does not need! We always approach with a full uniform and well manner detailer! And of course we never judge anyone or the vehicle that they need detailed! Rather you drive a 2021 Rolls Royce or a 1980 Honda Civic we will give you all the same respect that all human beings deserve! And being honest always goes a long way, so if you leave something of value in the car you will never have to worry about someone pocketing because it will always be placed in a white bag in your trunk or back seat along with all your other personal belongings! And every time we finish a detail we always do a final walk around with the customer to male sure everything is up to their standard, so if they see anything they don’t like than we ask no questions and fix whatever needs to be fixed! Because its the customer that matters and we want you to feel like you spent your money well! After all you worked hard to make your money so you should receive the most top quality for your money! So in conclusion, we got to where we are by being honest, persistent, respectful, and always trying to grow and be better than the day before! – Dr. Detail Mobile Wash LLC.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Most definitely not! Owning and running a small business can sometimes be nerve-wracking and stressful! The fist few months were intense due to not knowing the ins and outs of running a mobile detail shop, I had to learn everything myself from setting up the equipment to running the equipment, there were a lot of breaking and Buying again, lots of days where I would watch how-to videos on youtube and articles I would read on the internet, then trying to understand my market and understand what our clients were looking for than mastering our craft while trying to be as time manageable as we could be!
Sometimes the equipment would break in the middle of a day when we have a full day booked, so we had to figure out methods on how to work around any equipment failure, but we never let any of the bad days keep us down; instead we learned from our mistakes and got better! We took note on what not to do and what to do, we learned what our clients were looking for a studied their needs and wants, we kept pushing forward and never looked back because its the past and if you stay in the past, you’ll never see the future! And thats what we are here for the future! You live and learn and everyday you learn something new! With owning a small Business your going to Experience a lot of downs, but you’ll also experience a lot of ups and thats what keeps up going!
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
We are a professional Mobile Detail company, and we specialize in detailing anything on wheels to make it look show room ready! We are best know for giving a one of a kind top of the line detail for a very Affordable price! We are known for always going above and beyond by any means to make sure the customers are satisfied and happy! No matter how dirty the vehicle is we will not turn you away nor judge!
We are always on time or early and what sets us apart from the other guys that most people love is that we provide our own water and electricity and we will never ask to use the clients, another example is when customers leave their trash in the vehicle, some detailers get upset and charge the customer more for the “small inconvenience” however, here at Dr. Detail Mobile Wash LLC it is no Inconvenience at all! It’s all part of the job and thats Exactly what you are paying for! In order to detail the vehicle, you have to clean the vehicle and thats what we’ve always took pride in and understood well! Our craft is our art! We will give you an eta but if the vehicle needs more attention and time than we don’t leave till everything is perfect! We will never rush you and your vehicle just because it’s taking too long! That doesn’t matter! What matters is getting your vehicle 100% complete! Our work is our reputation and we like to keep a high standard reputation!
Any advice for finding a mentor or networking in general?
I myself was not lucky enough to find a mentor, however, there are multiple websites inline that offer free mentorship and if that doesn’t work try and find someone who’s work you really admire and just introduce yourself and see where things go from there! Put yourself out there! I have created a long line of networking with other Business owners and other entrepreneurs and the thing that best works for me is be very open to new ideas and never be shy to introduce yourself to other, converse and make ideas with such said company and see how one and the other could help each other! Get on social media and create a following base and connect with others around the country, state, shout some names out let it be known that you see them! At the end of the day everyone just wants to be feel like they’ve been acknowledge!
Contact Info:
- Email: Dr.detailmobilewash@gmail.com
- Website: www.drdetailmobilewash.com
- Instagram: https://www.instagram.com/dr.detailmobilewash/?hl=en
- Facebook: https://m.facebook.com/Drdetailwashllc/
- Twitter: https://mobile.twitter.com/drdetailmobile1?lang=en
- Yelp: https://m.yelp.com/biz/dr-detail-mobile-wash-humble-6?osq=Dr+detail+mobile+wash
Image Credits
Photo Credit – Chris Estrada
