Today we’d like to introduce you to Brian Hess.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I was born and raised in South Florida, where I began studying trumpet performance at the University of Miami. After graduating with a bachelor’s degree, I was accepted into the very competitive Rice University music performance program where I completed my master’s degree in 2009.
In the music world it’s commonly said that statistically, it’s more difficult to get a job in an orchestra than to get into the NBA. After finishing my studies, I taught trumpet lessons and worked minimum wage jobs on the side. I used this opportunity to learn from local business owners and see what made their companies tick.
After a brief stint in China playing with the Beijing National Opera, I decided I wanted to be closer to home and moved back to Florida. A childhood friend of mine had recently started working at a new local business called uBreakiFix. I’ve always loved building computers and repairing things, so the business really piqued my interest. Once hired, I quickly fell in love with the work I was doing and became close friends with the founder of the company, Justin Wetherill. I approached Justin with the idea of bringing uBreakiFix to Houston, and we partnered up for the first location in Pearland. uBreakiFix became a franchise shortly after that and I continued to open five additional franchise locations around Houston.
Has it been a smooth road?
A degree in music performance isn’t quite the same as an MBA. My lessons in how to run a business all came in real-time, while on the job. I’ve learned to do my own bookkeeping and budgeting for the business as well as how to lead and train teams of technicians and managers to run the locations. I’ve grown significantly from when I first started in the business to where I am today.
So, as you know, we’re impressed with uBreakiFix – tell our readers more, for example what you’re most proud of as a company and what sets you apart from others.
uBreakiFix is an electronics repair company that specializes in phones, tablets, computer games, and video consoles. We’ll take any device in for a free diagnostic, and if we can’t fix it, it’s free. It’s really cool to work at a company where you can actually make a difference in someone’s life by repairing their device. A phone can be like an appendage to a person, and fixing it can feel like making them whole again. That’s the real reason we’re here in Houston repairing devices; we’re here to help.
Let’s touch on your thoughts about our city – what do you like the most and least?
I was always interested in computers and electronics. I built my first computer very young, and would help repair computers for teachers in my middle school. In high school, I found myself pulled toward music and focused on becoming a professional musician. Many of the skills I have today, I owe to the dedication and hard work I put into music. I’ve just translated those skills into running my businesses and repairing devices.
Contact Info:
- Website: www.ubreakifix.com
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