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Meet George Flowers of Preferred Fulfillment in Sugar Land

Today we’d like to introduce you to George Flowers.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
Preferred Fulfillment is the newest extension of the Preferred Portfolio of companies, a legacy logistics group in Houston. Sister companies include River Oaks Couriers, Preferred Shipping, and Preferred Logistics. Preferred Fulfillment leverages the expedited shipping expertise, capabilities, relationships and synergies gained from these sister companies. Preferred Shipping specializes in international express shipping and is the oldest authorized reseller of DHL Express.

River Oaks Couriers is an expedited courier and delivery service covering the greater Houston area, the state of Texas and the entire 48 states. Preferred Logistics is a full truckload brokerage company that specializes in moving any size freight throughout North America. We are excited about the new opportunities this business expansion creates for us to service current and prospective customers. Our new facility ensures we can support the entire logistics supply chain, from completed manufacturing to final delivery

We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
Logistics and transportation have evolved extensively over the past 25 years. We have grown from a small international shipping company to a complete logistics partner for our customers.

Changing technology and increasing demands from customers for faster delivery are driving the marketplace in a new direction. This has driven us to launch this new fulfillment and last mile business.

When we first started in the courier business, everything was done by radio. There was no GPS or electronic tracking. The technology has evolved extensively. At first technology seemed to threaten the business, with the transportation of documents being unnecessary anymore. But now the technology has increased the demand for moving product around. We have adapted a lot due to evolving technology.

In international logistics, another challenge has been maintaining and growing business through regulatory changes. International commerce has changed extensively in 25 years.

So let’s switch gears a bit and go into the Preferred Fulfillment story. Tell us more about the business.
Preferred Fulfillment focuses on domestic and international ecommerce fulfillment for B2B and B2C customers. Services include warehousing, pick & pack, kitting, assembly, shipping, inventory management, and returns processing. Our technology platform integrates with ecommerce shopping carts and provide customers with real-time inventory management.

Our Preferred Companies are known for exceptional customer service and competitive rates utilizing the most current shipping technology. We are committed to going above and beyond for our customers and adapting to their business needs. We work primarily with small and medium sized businesses and strive to be a positive force in their business growth.

Has luck played a meaningful role in your life and business?
In business and in life, I can say there are no shortcuts. Meeting opportunity with hard work has been key to our success. I also believe that being fair and communicating openly and honestly with team members, employees, and customers is a huge part of the success of the Preferred Companies.

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