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Meet Paul Willmon of Fairfield Chiropractic in Cypress

Today we’d like to introduce you to Paul Willmon.

Thanks for sharing your story with us Paul. So, let’s start at the beginning and we can move on from there.
I was working with another chiropractor seeing a high volume of patients daily and feeling like I wasn’t providing the care I should or wanted to give. My wife and I decided it was time to go out on our own. I had a no-compete clause in my contract, so we looked outside that radius, and it led us to Fairfield. There was an opening in a building already there and I spent several hours with the owner as he detailed to me all the plans for Fairfield. However, the space was too big to start. I ended up down the street at a new building, opening on June 3, 2005. We were there for 10 years, starting with my wife running the front, me treating patients, and our children hanging out in the back. We homeschool, so they were there the whole time. We had a baby six weeks after opening the office and she napped in the back room. We were truly a family operation. I would play in the back with my older kids between patients. The office grew. My wife and kids went home, but we are still a family operation. Now, my oldest worked in my office for a couple of years and is now off to college. My 17-year-old daughter is now working in the office and my 12-year-old daughter knows that one day she will work there.

In 2014, Andy Friedman and I were talking at a Boy Scout meeting and I mentioned I was looking for something bigger as my lease was running out the next year. He said he had some land on Mueschke that he was thinking about building out. We talked again a few weeks later, and he decided to go ahead with the development. I was his first tenant. We moved in August 2015. It has been a great experience. Our chiropractic office isn’t the typical office and I refuse to see a large number of patients. We just try to provide good quality, individualized care to each person who comes through our doors. We don’t advertise. We depend on word of mouth.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
The road has been anything but smooth. As I said, we had a child six weeks after opening up. We expected to get the office running sooner and we thought it would take longer to get pregnant. We were wrong. It put us into extra debt that we didn’t expect. One insurance company put us as out of network so they didn’t pay us correctly for four months. That was especially tough as we were just getting off the ground. The Great Recession initially increased our workload as the people of our area were under increased stress by the layoffs of their co-workers, but it eventually hit us as well.

Things rarely go as planned so we have learned to plan for the best and prepare for the worst. The saving grace has been a patient base that has supported us through all of it.

Fairfield Chiropractic – what should we know? What do you guys do best? What sets you apart from the competition?
Fairfield Chiropractic is a chiropractic office that focuses on reducing pain and restoring normal movement. We do that through chiropractic adjustments, muscle work, stretching, strengthening, and improved nutrition. Our office is personal. We know our patients by the first name and many call me by my first name.

We don’t see a lot of patients by choice. I want to get to know my patients. Many have chronic issues that have not improved with treatment from their medical doctors, physical therapy or other chiropractors, but we take the time to listen to their story and figure out what happened to get them this way and how to get them back to enjoying life.

I’m most proud of two things about our company. First, we are family-oriented. I had a man complain once that I run my office like a mom and pop shop. He wasn’t complimenting me. He was complaining that I couldn’t get him in immediately. My response, “Thank you.” Our patients bring their crying kids, their active kids, their little babies with them for treatment. I tell them we used to have our own kids here while I treated patients so feel free to bring yours.

The second is our work with Running for Greater Things. This is a race put on each year by Fairfield Baptist Church to raise funds to help families that foster and adopt children. We have been sponsoring it for several years, and my family started fostering children, in part because of our work with this group, two years ago. The work of this group changes lives – the lives of children and the lives of adults. It changed our family.

I think what sets us apart is that we care about our patients. We care about them not just feeling better physically but feeling better overall. We try and keep the active ones active and get the inactive ones active. Sometimes our work involves more mental/spiritual care than physical. People share their stories of struggle and stress during treatment, and the stress and tension decrease for them and helps them heal, inside and out.

What moment in your career do you look back most fondly on?
That’s hard to say. There have been so many people that tell me they can do things they haven’t done in 10-15 years because of our treatment. That thrills me. Grandparents able to pick up their grandbabies. Parents able to go out and play with their kids.

However, I think my proudest moment was helping a high school softball pitcher that came into my office. She was having an issue that prevented her from pitching and had already signed a letter of intent to play in college. She worried she wouldn’t be able to pitch anymore. The orthopedic surgeon was ready to do exploratory surgery because she had two negative MRIs. We figured out the problem and corrected it. She got better and became the ace pitcher at her university the next year. She stopped by my office her freshman year of college just to say thank you.

Those are the reasons I do what I do. We help a lot of people feel better, but giving people back their lives is why I’m a chiropractor.

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Getting in touch: VoyageHouston is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

1 Comment

  1. RebM

    May 16, 2018 at 11:28 pm

    Great story! Love this team – they are the best! What a blessing they’ve been to our family.

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