Today we’d like to introduce you to T.Denise McDaniel.
T.Denise, please share your story with us. How did you get to where you are today?
I’ve worked in customer service and hotel management for over 18 years managing atleast 10 employees at one time. I received the devastating news that my company was being bought out and would be laying me off immediately. I was searching for work any and everywhere but not receiving any calls of interest. While waiting for something to happen job wise, my bills continued to pile up and my mind was a wreck. I would clean as a stress reliever. I would reorganize my furniture, closet, and all of the cabinets, anything to keep me busy. When I had company over, the first thing anyone noticed is how clean and organized my house was and that’s when the idea formulated. I decided to start my own cleaning company
I researched the best products and spent what I had on cleaning supplies. I knew cleaning my own home was one thing, however, I was stepping out into a bigger playing field with cleaning houses for other people in the community. I started posting my services on my personal Facebook page and eventually starting a business page on Facebook and on Instagram. I got business cards made and started handing them out. What really helped me branch out so quickly is that I’m an outgoing, relatable person who is willing to speak to any and everyone. Along with my outgoing personality, word of mouth and referrals from others really helped me grow as a business.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
No, absolutely not! The road has not been smooth at all but anything worth having never comes easy. I believe that it’s consistency that helps me see the progress. It’s sometimes overwhelming trying to get your business name out there while doing everything as a new business owner to get and retain clients even when the phone isn’t ringing. Sometimes you begin to question yourself, wondering, maybe you’re not doing enough or maybe you’re doing something wrong. All of this while wondering if the phone is going to ring and if you’re going to get emails or Facebook messages. The smooth part of this particular journey is the support that I have.
Please tell us about Royal Tee Cleaning Service.
My vision for my company sets ROYAL TEE CLEANING SERVICE apart from everyone else. I feel what’s lacking in companies and with people, in general, is great customer service and the ability to truly listen to the needs of the customer. I listen and give my client’s undivided attention. I make sure I am meeting their needs regardless of it’s a basic cleaning, deep cleaning or preparing for a large social event at their home, including post-construction or move in cleaning. No matter what type of package they choose, we give 110%.
Additionally, we work with real estate agents to get their homes ready to put on the market. Every crew that I’ve hired has kept my vision behind the name and they come in with big smiles and great attitudes. Lastly, I am happy to announce that I have started giving away discounts on all services to all employees of MD ANDERSON CANCER CENTER and to anyone who is fighting cancer!
If you had to go back in time and start over, would you have done anything differently?
I can’t say that I would have done anything differently job-wise at this point. However, I do wish that I would have realized my worth and stepped out on faith a lot sooner than I did. But I know what is meant to be will be. I believe this is my moment and this is my time. My business will continue to grow, provide jobs and give back to the community.
Contact Info:
- Address: 13135 Champions Dr
Suite 210
Houston, Texas 77069 - Phone: 346-717-0396
- Email: royalteecleaning@yahoo.com
- Instagram: https://Instagram.com/royal_teecleaningservice
- Facebook: https://facebook.com/royalteecleaning59
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