Today we’d like to introduce you to Thomas Wink.
Thomas, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
Virtuoso Graphics started the beginning of 2004. My business partner at the time, Jamie Novak, and I both had different skill sets and we decided to put our knowledge together and open a sign and graphics company. She was a graphic designer and I came from the sign industry. We noticed a lot of the sign companies around here didn’t have a dedicated graphics department. We not only wanted to offer sign and banner products, but also a full-scale design center where we could design anything from your basic sign layout to a custom logo.
From word-of-mouth, referrals, and repeat customers, we began to grow. What started off in an 800 sq. ft. space with one small printer, has now tripled in size. Currently, we have three large format printers, three cutters, a router, laser engraver, and flat bed machine. We have been able to double our products and services since we opened and offer our customers a one-stop shopping experience. Making our new slogan: “Not your ordinary sign shop”.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
It has not always been smooth sailing. Whenever anyone first opens a company, there are worries and what if’s and the risk factor is always there. There have definitely been very busy and hectic times, but also slow periods as well. During the market crash in 2007/2008, we actually took a risk and purchased a new piece of equipment. Luckily it paid off, because we were able to offer a new product and service that grew our clientele.
Please tell us about Virtuoso Graphics.
We offer a wide variety of products and services. Some of the products we specialize in are corrugated plastic and aluminum signs, ADA signage, laser engraving, large format printing including banners and posters, stickers, vehicle magnets, and 3-D letters. We also offer design and digital printing services including logos, business cards, flyers, postcards, and brochures.
We pride ourselves on excellent customer service which can be lacking these days. We work one-on-one with customers to make their experience as pleasant as possible. We focus on the quality of the product and/or service and not necessarily the quantity. We work with customer deadlines and always try our best to accommodate everyone’s specific needs.
We strive to be a one-stop-shop for any individual or company’s needs. Whether someone needs a one-time special event banner or is looking to create a new corporate identity, we can help.
If you had to go back in time and start over, would you have done anything differently?
I don’t think I would have done anything differently. We all learn from our mistakes and everyone makes them from time-to-time. I can’t say for sure if we would still be here today if we didn’t have the struggles and difficult situations we went through, because you learn from them, move on, and try not to make the same mistakes. Everything has been a learning process, and I am thankful for all of the experiences I have had with my company over the last 13 years.
- Address: 4703-C Richmond Avenue,
Houston, TX 77027
- Website: www.virtuoso-graphics.com
- Phone: 713-623-4425
- Email: firstname.lastname@example.org
- Facebook: https://www.facebook.com/VTgraphics/
- Other: https://local.demandforce.com/b/virtuosographics